Delivery times of all items vary. Lettera Collection items are made to order and will take three to four weeks to be completed. Wedding bands may take four to five weeks to complete.
All purchases at Allurigem will receive secure delivery via FedEx and insured at no additional cost to you. All packages are insured up to $10,000. A fee may apply for additional insurance if the item exceeds $10,000. A signature is required for all deliveries. Your package will not be left at your delivery address unless someone is available to sign for it; anyone can sign for your delivery. Additional fees may be incurred if additional delivery attempts are made.
Upon request, we can have packages held at a FedEx hold station for you to pick up. Delivery can be made only to physical commercial or residential addresses, not a P.O. Box address. We ship all items to you as soon as we receive them from the designer or vendor. Due to the custom made nature of some purchases shipping processing times may vary. You will receive notification via email when your purchase has been processed for delivery contacting delivery date, address and tracking information.
If you have any questions about when you should receive your item, please contact us and we will be happy to give you as accurate an ETA as possible.
If you do not know your ring size, we highly recommend having your finger sized professionally. We are responsible for sending you the ring size you selected upon ordering. However, we cannot be responsible for determining your ring size. (Some people wear their rings loose, some tight. The size is your responsibility and a very personal choice.) If you live in the US and need a ring sizer, please email us and we will do our best to help you!
CAN I BUY FROM YOU IF I LIVE OUTSIDE THE UNITED STATES?
Allurigem does not currently ship outside of the US but please check back for updates as we expand our options.
DO YOU OFFER SATURDAY DELIVERY?
Yes, to make arrangements for a Saturday delivery please call or email us at 877-909-6623 or email@example.com. additional fees may apply.
DO YOU SHIP TO MILITARY APO'S?
Yes. We will gladly mail your purchase to any military APO using the US Postal Service Registered Mail. Registered mail shipments are fully insured and can take up to three additional weeks for delivery, so order early!
WHAT IF MY JEWELRY GETS LOST DURING SHIPMENT?
We, at Allurigem, take every precaution to ensure that your order arrives safely. Your order is fully insured during FedEx transit, and we require a signature for all packages.