DO YOU INCLUDE INSURANCE APPRAISALS WITH PURCHASES?
All Allurigem purchases include a complimentary insurance appraisal.
I LIKE A PIECE OF JEWELRY ON YOUR SITE, BUT WOULD YOU MAKE A SMALL CHANGE FOR ME?
Since our Allurigem pieces are made-to-order we are able to customize and adjust to fit your personal choices. Some adjustments may include center stone shape, metal type and finish or even the stones types that are set into the finished piece. For these adjustments please call or email our Allurigem representatives directly at 877-909-6623 or email@example.com.
CAN YOU HELP ME DESIGN A CUSTOM PIECE OF JEWELRY?
Our representatives are pleased to help guide you through a complete custom design process. Please contact us for further details at firstname.lastname@example.org.
WHAT IS YOUR RING RESIZE POLICY?
We are happy to size your Allurigem setting to your requested size at the time of your order. We can send you a free ring sizer set so you can be sure of the correct size. Due to the unique structure and characteristics of each ring correct sizing is important. Once these rings are cast and set resize can only be made within certain tolerances depending on the style of ring. If you need an additional resize please contact and Allurigem representative by calling 877-909-6623. We cannot be responsible for determining your ring size. You will be responsible for shipping and resizing fees.
HOW DO I BEST CARE AND MAINTAIN MY NEW JEWELRY PURCHASE?
It is recommended that all jewelry items are checked by a professional every six months. At this time a full evaluation and proper cleaning can be completed. In between these times, it is recommended to use a soft brush and mild soap and water mixture to remove any debris and oils from your jewelry. Certain gemstones or metals may require additional care.
HOW DO I FIND MY RING SIZE?
There are several methods available to determine your ring size (or the ring size of a loved one). We would love to help! Simply call or email and we will send you a free ring size set so you can be sure of the correct size. 877-909-6623 email@example.com.
CAN YOU ENGRAVE MY RING?
Yes, we are happy to assist with any additional personalization, including inside ring engraving. Please call us at 877-909-6623, additional fees may apply.